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WOS and DOA Warranty Processing

August 2, 2022 @ 5:00 pm - 6:00 pm


This training will cover what an associate should do when a customer needs a part that is unavailable and will also cover how a customer needs to handle a DOA unit.

  1. Get emergency stock not shown in C10 or RC Community
  2. Get approval for alternate parts
  3. Get parts pulled from the assembly line
  4. Get authorization for equipment replacement


August 2, 2022
5:00 pm - 6:00 pm
Event Category:


Webinar via Zoom

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