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WOS and DOA Warranty Processing
August 2, 2022 @ 5:00 pm - 6:00 pmFree
This training will cover what an associate should do when a customer needs a part that is unavailable and will also cover how a customer needs to handle a DOA unit.
- Get emergency stock not shown in C10 or RC Community
- Get approval for alternate parts
- Get parts pulled from the assembly line
- Get authorization for equipment replacement