Start Up Assist Request Form

This service is limited to first time installation of Infinity/Evolution customers only! ——- Please read before completing this startup assistance request form.

Please understand that time is critical. When we arrive power must have been applied to the outdoor unit for a minimum of 24 hours. The system must be in a vacuum and with a micron gauge attached showing less then 500 microns. All ductwork must be completed and drain lines connected. This is not a partial startup.

Technician Required!

It is required that a qualified technician must be present with all tools necessary to perform a proper startup. We do not carry tools and we do not perform the work. Our purpose is to provide guidance and advice only.

Startup Assistance Request Form

Please complete this form in it’s entirety. If incomplete the event will not be scheduled.
If you have been working with a specific technical support representative on this job select their name from the list below. If not select “Group”.

Dealer information

Customers without an account number use account #991122

Job Site Information

Equipment Information

Scheduling Options

IMPORTANT! A technician with all necessary tools and proper technical expertise must also be present as we provide diagnostic assistance ONLY!

A qualified technician must be present with all tools necessary to perform a proper startup.

Failure of the Technician to appear within 30 minutes of the scheduled time will result in forfeiture of the complimentary startup assistance and a fee of $300.00 will be charged to reschedule.

Rescheduling for a future time or date without a minimum of 24 hours notice or any of the startup criteria not being met at the time of arrival will result in a fee of $300.00 to reschedule.

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