2024 Infinity/Evolution Controls – LIVE

Where can you find helpful troubleshooting guide, videos, training and your submitted help forms?

When looking at the below model number of  a User Interface, what would the “ITC” indicate?

All current communicating controllers are backwards compatible?

If a communicating controller fails, you can wire in a 24v thermostat and keep all of the same equipment functionality?

If you have a controller that is set to 70° and the controller is reading 70°, what could the actual temperature of the space be?

What is the current software version for -B or greater controllers?

What is the easiest/quickest way to update the wall controller?

The controller can allow the system to overcool by up to 3° as long as the temperature is above 65° inside ?

To unlock a locked screen controller you must?

If a user cannot see their controller within the app or their online account, which remote access status could indicate a problem?

What will be required for Remote Access Setup when registering an account?

Comfort profiles can be set for each programmed period?

What is 1 thing you MUST do if connecting the controller to WiFi?

What setting could enable a system to run inadvertently while following a schedule?

If the Occupancy Status indicator is Gray, what would this tell us?

Do you have to hold the Service Hat until it turns green to get into the Homeowners Advanced Screen?

If you are installing a controller in a closet and wiring in a remote sensor you MUST enable humidity for remote sensing?

Remote room sensors use what type of resistor?

How many remote room sensors must you use in order to temperature averaging?

How do you wire your 4 remote sensors for temperature averaging?

When should you use 18 AWG thermostat wire?

In what scenario might you need a NIM (Network Interface Module)?

On power up, what is the 1st piece of equipment the controller identifies?

Smart Recovery will start recovery ____  minutes prior to schedule change in both heating and cooling mode

The “Heat Source” menu from the Homeowner Menu Screen will allow the user to set the heat source, much like an “emergency heat” selections?

How do you enter in to the Service Menu?

What menu can you change the “Auto” mode in?

What is the range in which you can set the heat/cool deadband?

If you have a fan coil, what is different in the setup when compared to a gas furnace?

When installing a condensate drain safety switch (float switch), it is best to wire it where it breaks the transformer?

When wiring in your float switch, what 2 terminals on the control board are used?

Once your float switch is wired in properly to the “R” and “G” terminal, what must you do next to insure it functions properly and shuts teh system down in the event your float switch opens up?

If setting up a Heat Pump, what should you set the defrost interval at?

Low ambient cooling is defaulted OFF and should always be turned ON, where can you find the information that tells you your unit has the low ambient cooling option?

If you have an inverter driven unit outside, what must you change in the controller for an accurate refrigerant charge?

What are the proper indoor and outdoor conditions to use the refrigerant charging mode?

When changing your lineset length in the controller it is best that you measure the linear length with a tape measure for accuracy?

After your initial power up, the system will perform a static pressure check, how is the static pressure determined during this check?

During checkout mode of a 2-Stage outdoor air conditioner, your CFM/Ton should match your airflow setting whether it be Comfort, Efficiency or Maximum?

On the ABCD plug, what 2 terminals are our communication buss?

If you are having communication problems with your indoor unit (Indoor Unit not Found), what would be some quick things to do for troubleshooting?

With all wiring disconnected from the ABCD terminals and power applied to the indoor control board, what voltage should we see between terminals A & B?

When ohming A-B on a Infinity/Evolution wall controller what value should we be looking for to help determine if it is within range?

What are the 3 types of malfunction alerts the UI will display?

There are certain dip switches that must be off when using a communicating control. What are they

When the UI display reads “Outdoor Unit Not Found” What is one thing that will help determine the problem?

When testing the indoor board on a communicating FE Fan Coil or Furnace Control to verify the board is providing the correct voltage output, what voltage should you read without a UI connected between B – C on the board?

When testing the indoor board on a communicating FE Fan Coil or Furnace Control to verify the board is providing the correct voltage output, what voltage should you read without a UI connected between C – D on the board?

When checking resistance on a communicating board one must measure thousands of ohms of resistance. To verify your meter can do this the following is a simple test.

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